[Télécharger] Customers the Day After Tomorrow: How to attract customers in a world of Al, bots and automation de Steven Van Belleghem Livres En Ligne

Télécharger Customers the Day After Tomorrow: How to attract customers in a world of Al, bots and automation de Steven Van Belleghem Livre eBook France

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Télécharger "Customers the Day After Tomorrow: How to attract customers in a world of Al, bots and automation" de Steven Van Belleghem Pdf Epub

Auteur : Steven Van Belleghem
Catégorie : Livres anglais et étrangers,Business & Investing,Industries & Professions
Broché : * pages
Éditeur : *
Langue : Français, Anglais

Based on research in more than 300 innovative companies, the visionary insights of bestselling author Steven Van Belleghem provide an answer on how to be customer-oriented in a world of automatisation and digitalisation With a chapter by expert Peter Hinssen Phase 3 of digitalisation has started. A phase of artificial intelligence has revolutionised the buying behavior of customers: collecting information, the buying process and customer service have changed dramatically. This book explains the impact of the 'internet of things', virtual assistants, bots and client data. But first of all this is a book about customers. In a world of automatisation the most important question remains: how can I be customer-oriented? 'Steven is a much asked for keynote speaker for our events, always a highlight. He has a unique and authentic style: with a combination of academic depth and well-built cases he spices up his presentations with a tremendous amount of humor.' - Anthony Belpaire, Google

Télécharger Customers the Day After Tomorrow: How to attract customers in a world of Al, bots and automation de Steven Van Belleghem Livres Pdf Epub

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